Terms of Use

2. Eligibility and Account Requirements

2.1 Age and Authority

You must be at least 18 years old to use our Services. By creating an account, you represent and warrant that:

• You meet the age requirement
• You have the legal capacity to enter into these Terms
• If acting on behalf of an organization, you have the authority to bind that organization

2.2 Account Registration and Security

To access our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials confidential and secure
• Use strong, unique passwords
• Enable multi-factor authentication when available
• Immediately notify us of any unauthorized access or security breach
• Accept responsibility for all activities under your account

You must not:

• Share your account credentials with others
• Allow unauthorized persons to access your account
• Create multiple accounts without our permission
• Use another person’s account without authorization
• Sell, transfer, or assign your account to others

2.3 Account Suspension and Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms
• Remain inactive for extended periods
• Pose security risks
• Are associated with fraudulent or illegal activities

3. Acceptable Use Policy

3.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. The Services are designed to help organizations:

• Monitor and improve security governance
• Identify compliance risks and opportunities
• Connect with security professionals
• Manage security and compliance workflows

3.2 Prohibited Activities

You must not use our Services to:

Engage in Illegal or Harmful Activities:

• Violate any applicable laws, regulations, or third-party rights
• Facilitate illegal activities or promote violence
• Harass, abuse, threaten, or intimidate others
• Impersonate any person or entity, or misrepresent your affiliation
• Engage in fraud, deception, or misleading practices

Compromise Security or Privacy:

• Attempt to gain unauthorized access to any systems or networks
• Probe, scan, or test vulnerabilities without written permission
• Bypass or circumvent security measures or authentication
• Access data or areas not intended for you
• Monitor individuals without proper legal authorization and consent
• Process personal data without appropriate legal basis
• Violate data protection laws or privacy rights

Misuse Platform Resources:

• Use automated tools, bots, or scrapers without permission
• Impose unreasonable load on our infrastructure
• Interfere with or disrupt the Services or servers
• Attempt to reverse engineer, decompile, or disassemble the Services
• Remove, alter, or obscure proprietary notices
• Use the Services for competitive analysis or benchmarking
• Resell or redistribute the Services without authorization

Compromise Data Integrity:

• Upload or transmit viruses, malware, or harmful code
• Submit false, misleading, or inaccurate information
• Manipulate or artificially inflate metrics or ratings
• Delete or alter other users’ content without permission
• Use the Services to store or transmit inappropriate content

3.3 Monitoring Authorization Requirements

If you configure our Services to monitor organizational systems or communications, you represent and warrant that:

• You have full legal authority to authorize such monitoring
• All necessary consents have been obtained from affected individuals
• Employees and stakeholders have been properly notified
• Monitoring complies with all applicable laws and regulations
• You maintain compliance with employment and privacy laws
• You will immediately notify us if authorization is revoked

4. User Responsibilities

4.1 Compliance Obligations

You are responsible for:

• Ensuring your use complies with all applicable laws
• Obtaining necessary licenses, permits, and consents
• Complying with industry-specific regulations
• Maintaining appropriate security measures for your account
• Ensuring authorized users understand and follow these Terms

4.2 Data Accuracy and Integrity

You agree to:

• Provide accurate and complete information
• Update information when it changes
• Not submit false or misleading data
• Verify data accuracy before submission
• Promptly correct any errors you discover

4.3 Security Responsibilities

You must:

• Implement appropriate security controls for your environment
• Protect your authentication credentials
• Report security incidents promptly
• Cooperate with security investigations
• Follow security best practices
• Regularly review account access and permissions

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Services, including all content, features, and functionality, are owned by FortifyOps and protected by intellectual property laws. Our proprietary rights include but are not limited to:

• Software code and algorithms
• User interface designs
• Documentation and training materials
• Trademarks, logos, and branding
• Methodologies and processes

5.2 Limited License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your authorized purposes. This license does not permit you to:

• Copy, modify, or create derivative works
• Distribute, sublicense, or transfer the Services
• Use our intellectual property without permission
• Remove or alter proprietary notices
• Access the Services for competitive purposes

5.3 Your Content

You retain ownership of content you submit to the Services (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive license to use, process, and display it as necessary to provide the Services.

You represent and warrant that your User Content:

• Does not infringe third-party rights
• Is accurate and not misleading
• Complies with applicable laws
• Does not contain harmful or malicious code

5.4 Feedback

Any feedback, suggestions, or ideas you provide about the Services become our property and may be used without compensation or attribution to you.

6. Privacy and Data Protection

6.1 Privacy Policy

Our Privacy Policy describes how we collect, use, and protect personal data. By using the Services, you acknowledge and agree to our data processing practices as described in the Privacy Policy.

6.2 Data Processing Responsibilities

When using our Services to process personal data, you:

• Act as the data controller for your data
• Must comply with applicable data protection laws
• Must have lawful basis for processing
• Must implement appropriate security measures
• Are responsible for responding to data subject requests

6.3 Confidentiality

Each party agrees to maintain the confidentiality of the other party’s confidential information and not disclose it except:

• With written consent
• As required by law
• To employees and advisors under confidentiality obligations

7. Service Availability and Modifications

7.1 Service Availability

While we strive for high availability, we do not guarantee uninterrupted access to the Services. The Services may be unavailable due to:

• Scheduled maintenance
• Emergency repairs
• System upgrades
• Force majeure events
• Technical issues

7.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time. We will provide reasonable notice of material changes when possible.

7.3 API and Integration Changes

If you use our APIs or integrations:

• We may modify API functionality with notice
• You must comply with API usage limits
• You must not use APIs for unauthorized purposes
• We may revoke API access for violations

8. Disclaimers

8.1 “As Is” Provision

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 No Guarantee

We do not warrant that:

• The Services will meet all your requirements
• The Services will be uninterrupted or error-free
• All security risks will be detected
• All compliance issues will be identified
• The Services will prevent all security incidents

8.3 Your Responsibility

You acknowledge that:

• Security governance requires human judgment and oversight
• Automated detection has limitations
• You remain responsible for your security and compliance
• The Services are tools to assist, not replace, your obligations

9. Limitation of Liability

9.1 Limitation Amount

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF £100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

9.2 Excluded Damages

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.

9.3 Exceptions

These limitations do not apply to:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

10. Indemnification

You agree to indemnify, defend, and hold harmless FortifyOps and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any laws or third-party rights
• Your User Content
• Your use or misuse of the Services
• Your breach of data protection obligations
• Unauthorized monitoring or data processing

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

11.2 Informal Resolution

Before initiating formal proceedings, you agree to attempt to resolve disputes informally by contacting us at legal@fortifyops.com.

11.3 Jurisdiction

Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11.4 Time Limitation

Any claim arising from these Terms or the Services must be brought within one year after the claim arose.

• Your violation of these Terms
• Your violation of any laws or third-party rights
• Your User Content
• Your use or misuse of the Services
• Your breach of data protection obligations
• Unauthorized monitoring or data processing

12. General Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy and any other applicable policies, constitute the entire agreement between you and FortifyOps regarding the Services.

12.2 Amendments

We may modify these Terms at any time. We will notify you of material changes via:

• Email notification
• Service announcement
• Website notice

Continued use after changes constitutes acceptance of modified Terms.

12.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

12.4 Waiver

Our failure to enforce any provision shall not constitute a waiver of that provision or any other provision.

12.5 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights to any successor or acquirer.

12.6 Force Majeure

Neither party shall be liable for failures or delays due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

12.7 Survival

Provisions that by their nature should survive termination shall survive, including but not limited to intellectual property rights, confidentiality, disclaimers, limitations of liability, and indemnification.

13. Contact Information

For questions about these Terms or to report violations, contact us at:
FortifyOps
London, United Kingdom

Email: legal@fortifyops.com

Report Abuse: abuse@fortifyops.com
Security Issues: security@fortifyops.com

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

Last Reviewed: 1 September 2025
Next Review: 1 October 2026